customer.otp.request

Triggered when a customer requests a one-time password.

يُرسل عند طلب العميل رمز تحقق لمرة واحدة (OTP).

Platform	Salla
Group	Customer
Payload model	Customers OTP (One-Time Password) Webhook Event Model
JSON Schema	schemas/salla/customer.otp.request.schema.json
Official docs	docs.salla.dev/webhook-events/customers

Example payload

{
  "event": "customer.otp.request",
  "merchant": 1029864349,
  "created_at": "Wed Jun 30 2021 12:09:11 GMT+0300",
  "data": {
    "code": "5331",
    "contact": "+96652318526"
  }
}

Fields

Fields marked * are required in the official schema.

Field	Type	Description
event	string	A label or title used to identify a specific event.
merchant	number	Merchant ID who installed the application on their store. Get details on the Merchant via the ID using the endpoint here
created_at	string	The date and time when a particular event was created or initiated.
data	object

data

Field	Type	Description
code	string	OTP Code, a temporary and unique numeric or alphanumeric code generated for the purpose of verification.
contact	string	Option for contact method using phone number or email address .

Source

Generated from Salla's official documentation, fetched 2026-10-26. Found a difference from what Salla actually sends? Open an issue.